Neighbourhood officers
Your Neighbourhood Officer is there to help you with various tenancy related issues.
Here to help you
At Rooftop Housing Group we have a team of dedicated Neighbourhood Officers on hand to offer you advice and support about your tenancy and community. Their aim is to ensure that your tenancy with us is happy and successful.
Your Neighbourhood Officer is your main point of contact for any help and support that you may want or need for your home and the surrounding area. This support covers day to day housing enquiries, advice on your tenancy and how to report problems.
Find out who your neighbourhood officer is and how to contact them below.
Your Neighbourhood Officer can offer support with
- Moving In
- Tenancy management ensuring both we, and you, meet the obligations set out in the tenancy agreement
- Tenancy changes – Succession, mutual Exchanges and where there has been a change in name or relationship
- Deal with estate matters such as inspections, where they look at any improvements that can be made to common areas, fly tipping on land, abandoned vehicles, and identifying any safety hazards
- Referrals for support
- Alterations to your home
- Deal with any reports of anti-social behaviour that you raise and support other agencies such as the Police and Local Authority on issues that affect the lives of our tenants
- Moving Out
Meet our officers and the areas they manage
Badsey - Bengeworth - Broadway - Wickhamford
Bromsgrove - Cookhill - Kingswinford - Norton - Offenham - Redditch - Solihull
Tel:
01386-574692Beckford - Bredon - Bredons Norton - Cheltenham - Coombe Hill - Dursley - Gloucester - Gretton - Kemerton - Lydney - Ross on Wye - Stoke Orchard - Stroud - Tewkesbury - Winchcombe
Aldington - Bretforton - Cleeve Prior Harvington - Honeybourne - Middle Littleton - Moreton in Marsh - No Block - North Littleton - Pebworth - South Littleton
Tel:
01386 420885Bishampton - Broughton Hackett - Church Lench - Dormston - Inkberrow - Lower Moor - Naunton Beauchamp - Peopleton - Pershore Central - Rous Lench - Station Road - Throckmorton - Tibberton - Upton Snodsbury - White Ladies Aston - Wyre Piddle
Tel:
01386 420825Abbey Estate - Besford - Birlingham - Bricklehampton - Charlton - Cropthorne - Defford - Eckington - Elmley Castle - Fladbury - Great Comberton - Little Comberton - Norton Juxa Kempsey - Pirton - Stoulton - Strensham - Waborough - Wick
Albert Road - Avon Street - Bewdley Lane - Bewdley Street - Briar Close - Cornell Court - Edward Street - Ferry View - George Street - Henry Fowler Close - Henry Street - Littleworth Street - Littleworth Walk - Magpie Court - Sinclair Court - St Lawrence Road William Crescent - Hampton
Ashton Under Hill - Aston Somerville - Childswickham - 128 High Street - Abbey Gardens - Abbey Lane - Anvil House - Butterworth House - Cleeve House - Cowl Street - De La Bere Close - Haines Place - Hawkesbury House - Pinder Heights - Rightons Court - Rynal Place - Rynal Street Swan Lane - The Hodges - West Street - West View - Fairfield - Hinton on the Green Sedgeberrow
Anti-social behaviour
We will work together with you our customers and other agencies to help make your communities better places to live.
Customer charter
We want to give you excellent customer service and a great experience when you contact us.
What Rooftop means to me
Dr Ali
Keyworker Customer
