Neighbourhood officers

Your Neighbourhood Officer is there to help you with various tenancy related issues.

Here to help you

At Rooftop Housing Group we have a team of dedicated Neighbourhood Officers on hand to offer you advice and support about your tenancy and community. Their aim is to ensure that your tenancy with us is happy and successful.

Your Neighbourhood Officer is your main point of contact for any help and support that you may want or need for your home and the surrounding area. This support covers day to day housing enquiries, advice on your tenancy and how to report problems.

Find out who your neighbourhood officer is and how to contact them below.

Your Neighbourhood Officer can offer support with

  • Moving In
  • Tenancy management ensuring both we, and you, meet the obligations set out in the tenancy agreement
  • Tenancy changes – Succession, mutual Exchanges and where there has been a change in name or relationship
  • Deal with estate matters such as inspections, where they look at any improvements that can be made to common areas, fly tipping on land, abandoned vehicles, and identifying any safety hazards
  • Referrals for support
  • Alterations to your home
  • Deal with any reports of anti-social behaviour that you raise and support other agencies such as the Police and Local Authority on issues that affect the lives of our tenants
  • Moving Out

Meet our officers and the areas they manage

Ryan Williams
Team Leader

Bishop's Cleeve

Sophie Hickman
Team Leader

Four Pools

Zoe Evans
Neighbourhood Officer

Badsey - Bengeworth - Broadway - Wickhamford

Tony Henderson
Neighbourhood Officer

Cookhill - Kingswinford - Norton - Offenham - Redditch - Wythall - Solihull

Neighbourhood Officer


Beckford - Bredon - Bredons Norton - Cheltenham - Coombe Hill - Dursley - Gloucester - Gretton - Kemerton - Lydney - Ross on Wye - Stoke Orchard - Stroud - Tewkesbury - Winchcombe

Corinne Davis
Neighbourhood Officer

Aldington - Bretforton - Cleeve Prior Harvington - Honeybourne - Middle Littleton - Moreton in Marsh - North Littleton - Pebworth - South Littleton

Lisa Tandy
Neighbourhood Officer

Bishampton - Broughton Hackett - Church Lench - Dormston - Inkberrow - Lower Moor - Naunton Beauchamp - Pensham - Peopleton - Pershore Central and Station Road Estate - Rous Lench - Sneachill - Throckmorton - Tibberton - Upper Moor - Upton Snodsbury - White Ladies Aston - Wyre Piddle

Naomi Nobes
Neighbourhood Officer

Abbey Estate - Besford - Birlingham - Bricklehampton - Charlton - Cropthorne - Defford - Eckington - Elmley Castle - Fladbury - Great Comberton - Little Comberton - Norton - Pirton - Stoulton - Strensham - Wick

Tracey Rogers
Neighbourhood Officer

Albert Road - Avon Street - Bewdley Lane - Bewdley Street - Briar Close - Cornell Court - Edward Street - Ferry View - George Street - Henry Fowler Close - Henry Street - Littleworth Street - Littleworth Walk - Magpie Court - Sinclair Court - St Lawrence Road William Crescent - Hampton

Catherine Wood
Neighbourhood Officer

Ashton Under Hill - Aston Somerville - Childswickham - 128 High Street - Abbey Gardens -  Abbey Lane - Anvil House - Butterworth House - Cleeve House - Cowl Street - De La Bere Close - Haines Place - Hawkesbury House - Pinder Heights - Rightons Court - Rynal Place - Rynal Street Swan Lane - The Hodges - West Street - West View - Fairfield - Hinton on the Green Sedgeberrow

Shannon Price
Neighbourhood Officer


What Rooftop means to me

"Staying at Rooftop whilst working long hours in the health service gives me great peace of mind. The team is fantastic and always ensures that my stay is comfortable. Ultimately, Rooftop helps me provide better care for my patients. "

Dr Anonymous

Keyworker Customer

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