Health and safety compliance
Your safety is paramount and it is crucial that you feel your home is safe
Keeping you safe
Nothing is more important to us, and we want to ensure the safety of those who live with you or visit you. We are also committed to ensuring that indoor and outdoor areas are safe, and any risks are carefully managed.
We have a duty to comply with the law, in addition to several standards set out by the Government that are enforced by the Regulator of Social Housing. Wherever we can, Rooftop will always aim to go above and beyond the minimum standards required.
Service standards
Smoke and CO Alarms - we will...
- Ensure at least one smoke alarm is equipped on each storey of your home where there is a room used as living accommodation.
- Ensure a carbon monoxide alarm is equipped in any room used as living accommodation which contains a fixed combustion appliance (excluding gas cookers).
- Ensure smoke alarms and carbon monoxide alarms are repaired or replaced once informed and found that they are faulty
What Rooftop means to me
"The Neighbourhood Officer was brilliant…I've just moved into this property and the services I've used have been excellent."
N Bodie
Tenant
