We know that getting a new home can be exciting, and life changing, and that you’re eager to get started.
We want to make the process of getting your new home as easy as possible, and we really want you to keep your home, which is why, when you sign up with us you’ll be taken through a tenancy sign up checklist.
When you get an offer of a home you’ll know which type of tenancy that you’re being offered. These can be Assured, Assured Protected or Starter. You’ll already know tenancy type.
We think very carefully about how we develop new homes for rent, making sure that they are financially viable – what we mean by financially viable is the rent for the homes (whether it is “affordable rent” or “social rent”) needs to cover the costs of development, loan repayments, maintenance, and investment over time.
You’ll be asked to complete a Data Protection form so that we can contact benefit agencies and other supporting groups on your behalf.
We always offer a fire risk assessment visit from the Fire Service, but this is entirely up to you and can be turned down, and we also make sure that you’re aware of the need for home contents insurance. You don’t have to have contents insurance, but we strongly recommend that you do.
On all new build properties, we’ll ask you to sign for the upkeep of the new garden. Because new build properties gardens may be newly turfed and are ‘settling in’ there may be a little extra work in their upkeep, and we want you to know your responsibilities for that.
Nothing is more important to us, and we want to ensure the safety of those who live with you or visit you. We are also committed to ensuring that indoor and outdoor areas are safe, and any risks are carefully managed.
We have a duty to comply with the law, in addition to several standards set out by the Government that are enforced by the Regulator of Social Housing. Wherever we can, Rooftop will always aim to go above and beyond the minimum standards required.
You can contact us at any time to find out any information about our moving in process and our pre-tenancy checks.
What Rooftop means to me