Customer Handbook
The Customer Handbook sets out what you need to know to manage your home. It provides information to help you make the most of your home and the services we offer.
Introduction
The Customer Handbook is your guide to our services. It includes information that explains your tenancy agreement, what you can expect of us and what we expect of you. The handbook also includes contact details for the emergency services, how to contact us, how to report a repair and other important information.
What Rooftop means to me
"The Neighbourhood Officer was brilliant…I've just moved into this property and the services I've used have been excellent."
Mr Bodie
Tenant
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