Safeguarding
If you're worried about someone

What is safeguarding?
Safeguarding means protecting children and adults from abuse, neglect, exploitation, or harm. You do not need proof that abuse is happening. If something doesn't feel right, it is always better to report your concerns.
Abuse can include:
- Self-neglect (adults)
- Discriminatory abuse
- Online abuse or grooming
- Neglect or acts of omission
- Physical abuse
- Domestic abuse
- Sexual abuse
- Modern slavery
- Financial abuse or exploitation
- Emotional or psychological abuse
If someone is in immediate danger
Call 999 immediately or use the emergency SMS service if you are deaf, hard of
hearing or speech impaired.
If it is not an emergency, call 101.
Adult Safeguarding (18+)
If you are worried that an adult with care and support needs is being abused or neglected, you should contact the Adult Front Door Team
- Telephone: 01905 843189 for advice or 01905 768053 to report concerns
- Out of hours emergencies: 01905 768020
- Online query form
Child Safeguarding (Under 18)
If you are worried about the safety or welfare of a child, you should contact the Family Front Door Team
- Telephone: 01905 822666
- Out of hours emergencies: 01905 768020
Adult Safeguarding (18+)
If you are worried an adult with care and support needs is experiencing abuse or neglect you should contact the Adult Help Desk:
- Telephone: 01452 426868
- Online query form
Child Safeguarding (Under 18)
If you are worried about a child's safety or wellbeing, you should contact the Children and Families Front Door Service:
- Telephone: 01452 426565
- Out of hours emergencies via the Emergency Duty Team: 01452 614194
- Online query form
If you have safeguarding concerns, please speak to your Neighbourhood Housing Officer or contact our office on 01386 420 800. We can help you access the right support and make referrals where needed.
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