Every year, we survey all of our customers to understand what matters most to them and ask their views on the draft of our Annual Plan. Thank you to the 871 customers who took the time to share their views in our March survey. Your invaluable feedback helps improve our services.
Customers have told us the same key priorities since 2022. This year is no different. You told us that the most important areas are:
1. Modernising and improving existing homes
2. Providing an excellent repairs service
3. Dealing with anti-social behaviour
4. Security of homes and communal areas
5. Going green, renewable energy etc.
Details of our plan is here.
If you would like a hard copy, please contact us at 01386 420 800 or send email to comms.web@rooftopgroup.org
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