Welcome to the latest issue of Residents Update.
In this edition, we shine a spotlight on the real-life stories where our colleagues have worked closely with customers to make a real difference. We also introduce our Neighbourhood Housing Officers and the roles they play in supporting communities.
You’ll also find our Tenant Satisfaction Measures (TSM) report for 2024-2025, and a new name for our Engaged Customer group, chosen by our customers.
Thank you for being part of the community.
Please click the publication link here or the blue button below to download.
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