Better business

Monthly Performance Figures - May 2024

Rooftop Communications Team
June 28, 2024

Customers told us they wanted more information on how we’re performing. Each month we will publish the following information which customers told us mattered.

Monthly performance figures for May 2024

Investment in home

  • Number of Damp and Mould NEW cases: 47
  • Number of Damp and Mould COMPLETED cases: 21

Customer Services

  • Average call waiting time for Customer Services: 1 minute 20 seconds
  • Average call waiting time for Income:  38 seconds
  • Average call waiting time for Repairs: 17 minutes 57 seconds

Follow us for more
Rooftop Communications Team
Subscribe to our newsletter
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.