From 10 August 2026, we will be running regular Drop-in Sessions at our Evesham office – a simple way for our customers to come in, ask questions and get support from our teams. No appointment needed.
When you can visit and what services we can provide:
- Monday - 10 am to 12 noon
- Repairs/General Enquiries: Report a repair, check progress on an existing repairs job, or ask general questions about your home.
- Tuesday - 10 am to 12 noon
- Neighbourhoods, Tenancy and Income Management: Talk to us about your tenancy, rent or payments, support with financial difficulties or concerns about your neighbourhoods
- Wednesday - 10.30 am to 12 noon
- Lettings: Ask about available homes, allocation or get advice on moving in and out
Our teams will be on site to listen, explain our services and help put the right support in place.
You can drop in anytime during these hours. If we’re already speaking with other customers, there may be a short wait, but we will do our best to see you as quickly as possible.
Alongside the Drop-in Sessions, you can still contact us through our usual channels:
Email:
Non-urgent repairs: repairs.web@rooftopgroup.org
General enquiries: enquiries@rooftopgroup.org
Call: 01386 420800
We look forward to seeing you.
