Better business

Changes to the way we are handling repair calls

Rooftop Communications Team
March 28, 2023

On 29 March (Wednesday), calls to report a repair will automatically be transferred to Trident Group who will log your repair request. Repair jobs will continue to be carried out by our partners, Platform Property Care (PPC) as usual.

You do not need to change the way you report a repair (including any emergency repair requests). Please continue to contact Rooftop Housing Group using our main contact number: 01386 420 800, and you will be automatically redirected to Trident Group.

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Rooftop Communications Team
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