Take control of your account with the MyRooftop APP and Portal

With the Rooftop Portal and the MyRooftop App, you can request a repair, see your rent balance, make payments, contact the Neighbourhood Team, and more!

MyRooftop Happy Man

What is

MyRooftop is the new Rooftop Housing Group App and web Portal. With MyRooftop you can book repairs, see your rent balance and make payments, contact your Neighbourhood Officer, report ASB and more.


24 hours a day, and all without having to sit in a phone queue

Once you have registered for MyRooftop app, you will be able to sign in to MyRooftop Portal too!

How to use MyRooftop App

Welcome to the new Rooftop App, giving you access to all the services you need to make the most out of your tenancy. How do you register? Well, this video will show you how!


What do I need to
Register with MyRooftop?

To be able to use the MyRooftop App and Portal you need to have your current Tenancy Sequence Number and ensure that we have your current:

  1. Phone number

  2. Email Address

  3. Date of Birth

Once you have registered you will receive an email to verify your account. You will need to verify your account to use the MyRooftop App and Portal.


If you cannot see an email in your inbox please check your junk folder.


If you need any help with your account details please ask for assistance by clicking below

The MyRooftop Portal

The My Rooftop Portal is like the app, only via our website. This is great if you prefer using a computer, or your browser to access services.