Customer Charter
We want to give you excellent customer service and a great experience when you contact us.

Delivering excellent services and a great experience
This Charter sets out how Rooftop Housing Group will run its services to meet your needs, regardless of the type of Rooftop home you live in.
What Rooftop means to me
"I have been living in Rooftop accommodation for over 2 years. They look after everything - that's such a relief when you're a keyworker!"
Dr Ali
Keyworker Customer
