To access our service you need to make an application. You can do this by:

  • contacting your local authority (council)
  • contact us directly, by ringing on 01452 505350 (if you live in Gloucestershire) or 01386 420800 (if you live in Wychavon)
  • turning up at a drop-in service at one of our projects¬†
  • applying through another agency who can refer you to us

What happens next?

When you are referred to us, we will offer a range of services and support to you, tailored to your situation and circumstances.

First, you will be invited for an interview to discuss your needs and how we can help you.

If successful, you will be allocated a Support Worker who will work with you to help identify your specific needs. This will include an agreement to take support and creating an individual support plan with you. If you are accommodated in supported housing then you are still required to take support as part of your occupancy agreement. If you do not use the accommodation and/or take support you will be asked to leave (evicted).

Next, we will help you find the advice you need on a range of issues, such as money management and how to apply for appropriate benefits.

We will continue to work with you to support your personal development, including enhancing your life skills, providing advice about further education or training, planning and setting about achieving your goals, encouraging voluntary work and enabling access to training for job related skills and employment.

Our primary aim is to help you achieve independence and control of your life.

Throughout this process, you will be encouraged to become as involved as little or as much as you like, through our Tenant Participation Programme, by joining in any of our range of activities and events and attending regular resident meetings.