We will

-          Aim to resolve your query on your first contact, keeping you updated on longer-term matters

-          Show identification when visiting you

-          Treat you and your home with courtesy and respect

-          Deal with your complaint in line with our standards

-          Keep your personal information secure

You will

-          Provide us with all the information we need to help with your enquiry

-          Treat members of staff with courtesy and respect

-          Keep your personal information up to date

-          Listen to your suggestions about improving our services

Click here to find out how we work together when you move out.

Click here to find out how we work together to build bettter communities.