What is mutual exchange
A mutual exchange is where two or more Council or Housing Association tenants wish to swap their homes. This is an alternative for residents who don't have a high enough priority or banding to be able to access a home through the normal allocation process.
We operate a mutual exchange scheme through HomeSwapper, a UK-wide service allowing you to swap your home with other housing association tenants and council tenants. If you are a Rooftop tenant, you can use this service for free.
Once you have found a someone to swap with you will need to contact us by speaking to your Neighbourhood Officer and filling in a copy of the Rooftop Application for Mutual Exchange.
Your Neighbourhood Officer will make an assessment on whether you will be permitted to make a mutual exchange. You will only be prevented from making an exchange if you, or the person that you are swapping with is in arrears or if the property condition when inspected is not up to an appropriate standard.
Once you have made the application to exchange you will have a maximum of 42 days to make the exchange.
For more information on mutual exchange please contact your Neighbourhood Officer.