Our new Customer Strategy

The way we work with our customers is at the heart of what we do, and a lot of time is put in to make sure that we do the right things.

To get it right we need to start with a strategy... a strategy isn't the plan of what we are going to do, a strategy talks about long term goals that help us achieve what we set out to do... then comes the plan of how to do that.

We have a new draft Customer Strategy and we'd be really interested in what you think about it.

If you'd like to make a comment, of give us some general feedback then email Rooftop's Head of Neighbourhoods and Income, Julia Harrison.



Rooftop Housing Group includes Rooftop Housing Association and Rooftop Homes Limited  Read More

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