Rooftop put you at the heart of everything we do and we want you to make the most out of your tenancy with us.
We can, and will help you create stronger communities. From providing activities, classes and events where you will find others with similar interest and make new friends to work and financial support when you may need it.
We also want you to help us understand what we can do better to make your life with Rooftop Housing Group as successful as possible.
Health and Wellbeing
Rooftop Housing Group's Health and Well-being team provide a wide range of activities, groups and events which can help benefit your well-being and enjoyment of life!
It doesn't matter on your age, physical condition or ability we have something for everyone. You don't even have to be a Rooftop customer to participate.
Customer Engagement
Rooftop put you at the heart of everything we do and we want you to make the most out of your tenancy with us.
“Customer Engagement” is just another way of saying that we will listen and then we’ll do something about it. It’s simple really. If you want to be involved in what we do, at whatever level, then you can…
Domestic Abuse
Domestic abuse is any form of unacceptable personal abuse and happens to women, men and children. At some point in their lives, it will affect 1 in 4 women and 1 in 6 men.
It can be committed by a partner or ex-partner, or a family member and can involve a wide range of abusive and controlling behaviours.
Rooftop Housing Group work in partnership with West Mercia Women’s Aid; we currently run a Domestic Abuse service that provides support to male and female victims and survivors across Worcestershire.
Mental health outreach
Rooftop wants its customers to live successful lives and recognises the impact living with negative mental health & well-being can have on a person’s life and their ability to sustain their tenancy.
Rooftop’s Mental Health Outreach Service aims to provide information, advice and guidance on how to improve and maintain your mental health and well-being to those customers over 18. Providing referrals and signposting to other services and agencies as required.