"Our mission is to improve the quality of life of people and the communities in which they live"

This mission will be achieved by delivery of our five long-term objectives:

1: Excellent services

"We will develop, deliver and sustain excellent services to all our customer"

2: Community needs

"We will create cohesive and inclusive communities by providing new homes, investing in existing homes and through work in the community"

3: Resources & Value for Money

We will make best use of our financial, property assets, ICT and human resources

4: Encouraging innovation

"We will strive for continuous improvement"

5: Sustainability

"We will help to tackle fuel poverty and climate change"

Our values:

  • We Work together
  • We make things better
  • We do the right thing